Terms & Conditions

Services

The Services are owned and operated by VPN Connect SRL and it reserves the right to revise these Terms of Service as and when needed. The company will make every effort to alert its users about the change in these Terms, whenever they happen, by email or by posting a notice in the client area for the users to view. However, the company cannot be held liable for it. Using the Services after changes become effective means that you agree to the new Terms. If you don’t agree to the new Terms, you must stop using the Services. If we do not hear from you within ten days, then the revised Terms will apply to you.

You Agree to

By using our Services, you are agreeing to these Terms and Conditions. Please read them carefully as they constitute the Terms and Conditions of a legally binding agreement between you and the company.
When you agree to use our Services, which includes, but is not limited to, the use of our servers, routers, IP addresses, protocols, add-ons, software, applications and other equipment, you authorize us to transmit information using our network, and you agree to accept the Terms with respect to your use of our VPN Services.
Using our Services, even after any change in Terms, will mean that you agree to these Terms. If you don't feel comfortable with agreeing to these Terms as they are, please stop using our Services,

Business Uses of our Web Site and Services

If you are using our Services for a business use, or on behalf of a business, or in association with a business, then, your agreement to these Terms will be construed as an agreement by that business. It will hold harmless and indemnify VPN Connect SRL and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these Terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

Your VPN Connect SRL account

Users may be given the opportunity to register via an online registration form to create a User account, (your "Account,") that may allow you to receive information from us and/or to participate in certain features or access of the Website and/or Services. We will use the information you provide in accordance with our Privacy Policy

You are responsible for:
Providing current, and accurate information , at the time of registration of your VPN Connect SRL account, to the best of your knowledge; All use of your Account, regardless of whether you have authorized such access or use, and for ensuring that all use of your Account complies fully with the provisions of these Terms of Service; Using this account for the exact use as permitted by VPN Connect SRL and in accordance with our Fair Usage policy. VPN Connect SRL does not put any cap on bandwidth or data usage per user; however, the use of Service is subjected to fair usage. Creating automated or manual VPN sessions in a manner that would impersonate a bot, or exerting excessive load on the network that may disturb other users on the network, or utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration, or the likes, are all considered as unfair usage of the network, unless explicitly allowed by the Company. VPN Connect SRL reserves the right to temporarily suspend or permanently terminate users found involved in unfair usage of its services; Keeping your login information confidential. It is strictly prohibited for users to distribute login information without our prior consent, and also for two people to share one Account; Not sharing your login information with your friends; Not to sell, trade or transfer that Account to any other person or entity without the Company’s specific permission to do so;

Use of the Web Site and/or Service(s) by Minors and/or Children

You affirm that you are at least eighteen (18) year of age and/or over the age of majority in the jurisdiction you reside and from which you access the Website and/or Services where the age of majority is greater than eighteen (18) years of age. If you are under the age of eighteen (18) and/or under the age of majority in the jurisdiction you reside and from which you access the Website and/or Service, then you are expressly prohibited from accessing the same. You understand and acknowledge that the internet may contain information that may be inaccurate, offensive, indecent, illegal in various jurisdictions, or may be inappropriate for certain. You agree that VPN Connect SRL is not liable for providing access to or any damages or losses resulting from such information.

Pohibited Uses of our Web Site and Services

To protect our Services from being misused, abused or being used to harm someone, we have made some rules which apply to every user equally, regardless of the package plan chosen by them. These rules have been erected solely to ensure that every VPN Connect SRL user gets to enjoy complete internet freedom, without harassing or harming any other user, and without abusing our Service. We reserve the right to terminate your use of the Website and/or the Services for violating any of the prohibited uses or for any other reason in our sole and exclusive decision.

You specifically agree not to:
Use our Website and/or Services for any illegal use, such as transmitting any illegal material that would constitute a criminal offense as per the local, state, national or international law or regulation; Use our Website and/or Services for the purpose of transmitting spam; to scan ports, open proxies, open relays; sending unsolicited emails in bulk quantities for opt-ins or for advertising/marketing purposes, even if the email is sent/received by another server; Use our Website and/or Services to serve pop-ups ads; Use our Website and/or Services for attacking in any way, shape or form any other computer or network; Use our Website and/or Services to transmit any content that is unlawful, harmful, threatening, abusive, harassing, torturous, or that can be deemed objectionable in a court of law; Use our Website and/or Services to harm, threaten, 'stalk' or otherwise harass another person/business; Use our Website and/or Services to manipulate headers or forge identifiers in order to disguise the origin of any content transmitted through our Website and/or Services; Use our Website and/or Services to engage in any form of unsolicited or unauthorized advertising/marketing/promotional activities; Use our Website and/or Services to get involved in the transmission of software viruses or malicious software aimed at harming other software/hardware/telecommunications equipment; Use our Website and/or Services to disobey any policies/procedures/regulations of networks associated with our Website and/or Services; Use our Website and/or Services to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; to submit false or misleading information; Use our Website and/or Services to knowingly or unknowingly violate any international, governmental, federal, provincial or state regulations, rules, laws, or local ordinances; Use our Website and/or Services to promote illegal activities, or provide means for/helping other people commit illegal activities by providing instructional information; Use our Website and/or Services for infringe upon or violating our intellectual property rights or the intellectual property rights of others; Use our Website and/or Services to promote or incite physical harm or injury against any group or individual, or promote any act of cruelty to animals; Use our Website and/or Services to conceal a true recipient email address in furtherance of the violation of the lawful terms of another service; Use our Website and/or Services to solicit others to perform or participate in any unlawful acts; Use our Website and/or Services to abuse our Website and/or Service by scripting and using software to consume more resources than other users over a short period of time; Use our Website and/or Services to report a message forwarded normally through the Website and/or Service as spam to an organization in a way that implicates the Service as the source of the spam; Use our Website and/or Services to create automated or manually excessive connections to get different IPs or for any reason. Excessive connections are a nuisance since they create a bottleneck and choke our network, the price of which is paid by other users, and that is completely unacceptable. Maximum allowed sessions are 300 per day, and exceeding this limit may result in permanent suspension or termination of your account, unless explicitly allowed by the company. Use our Website and/or Services for forwarding email address, which requires that the Service communicate with a mail server that has "grey-listed" the mail server of the Services; Use our Website and/or Services to access/share/upload/download illegal content including but not limited to, child pornography or content perceived to be child pornography. The Account of any User found involved in this or any such activity will be suspended immediately without notice; Use our Website and/or Services to mask IPs for generating searches on search engines, link building on forums, manual or automated crawling of websites and any other such activity that falls under the domain of search engine optimization, forum commenting, or data mining, unless specifically allowed by the company; Use our Website and/or Services to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and/or Service; Use our Website and/or Services to collect or track the personal information of others; Use our Website and/or Services to spam, phish, harm, pretext, spider, crawl, or scrape; Use our Website and/or Services for any obscene or immoral purpose; and/or; Use our Website and/or Services to interfere with or circumvent the security features of the Website and/or the Services.

Modifying and Terminating our Services

If you are found in violation of our Terms or Services in any way, shape or form, then we might have to take the extreme step of terminating your Account with us,

Company reserves the right:
To modify, add to, suspend or delete these Terms of Service or other agreements, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the Website. Your use of the Website and/or continued use of the Services after modification, addition or deletion of these Terms of Service shall be deemed to constitute acceptance by you of the modification, addition or deletion; To modify, add to, suspend, or delete any aspect of this Service offered by us, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective. Such modifications, additions or deletions may include but are not limited to content offered, hours of availability, live chat support, e-mail support, number of servers, availability of servers, availability of applications, number of protocols, add-ons, equipment needed for access or use, change of the layout of the Website, VPN packages, availability of any feature, promotional offers, and revision to pricing for VPN packages; To refuse to provide access to the Services or terminate your Services in violation of any of these Terms or for any reason at any time at our sole discretion. We may, in our sole discretion, limit or cancel a User Account for any reason whatsoever. In the event that we make a change to or cancel an Account, we may attempt to notify you by contacting the e-mail at the time your Account was created; however, the failure to do so shall not result in any liability, including liability for lost data deleted, loss of services, any damages, and loss in business, as a result of the Account termination; To introduce new charges, fees or other conditions for use of the Service or parts thereof at any time; To ask you to verify yourself for any reason at any time at our sole discretion. In case you fail to provide sufficient proof of your identity, as requested by us, your Account shall be terminated and no refund shall be applicable; To terminate your account in case if you fail to ensure the security of your Account and prevent unauthorized usage of your Account; To require you to change your password(s) if we believe your password(s) is (are) no longer secure. Neither the company nor its agents shall be liable for any loss or damages of any kind that may arise as a result of the unauthorized use of your Account, either with or without your knowledge; however, you may be held liable for any losses incurred by VPN Connect SRL or another party due to someone else using your Account.

Accuracy, Completeness and Timeliness of Information

Though we try to make the Website and Services available twenty-four (24) hours a day, seven (7) days a week, except for any planned down-time for maintenance, we do not warrant that the Website and Services will be at all times available. We do not warrant that your computer, tablet, and/or smartphone will be able to access and/or support the Website and/or Services. We are not responsible if information made available on the Website and/or the Services is not accurate, complete or current. You acknowledge that the Website and the Services are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. We do not warrant that any errors in the Website and/or Services will be corrected.

Intellectual Property

This is an Agreement for access to and use of the Web Site and/or the Services. The Web Site and Services are protected by intellectual property laws. The Web Site and Services belong to us and is the property of us or our licensor/s (if any). We retain all ownership rights of the Web Site Apps and Services. Furthermore, all material displayed or transmitted on this Web Site and/or Services, including but not limited to text, photographs, images, illustrations, video clips, audio clips, and graphics are owned by us and are protected by international copyright, trademarks, service marks, and other proprietary rights, laws and treaties. Except as provided, you may neither copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the Materials carried on the Web site, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the Materials. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the Materials. You may make a single print copy of any Materials provided by us on this Web Site and/or Services for personal, non-commercial use only, provide that you do neither remove nor cause to be removed any copyright, trademarks, or other proprietary notices or visual marks or logos from the Material. You may not archive or retain any of the Materials accessed on this Web Site and/or Services without our express written permission. All requests for archiving, republication or retention of any part of the Materials must be in writing to us and must clearly state the purpose and manner in which the Material will be used. You acquire no rights or license whatsoever in the materials other than the limited rights to use the Web Site in accordance with these Terms of Service. Any of the materials accessed or downloaded from this Web Site must be accessed or downloaded in accordance with the Terms of Service of use specified in this Agreement. We reserve any rights, not expressly granted under these Terms of Service of use.

Use of Our Proprietary Software

Our VPN Services may require you to download/configure our proprietary VPN Software on your computer/smart device/entertainment system. Furthermore, we might send periodic updates/patches to our Software onto your computer/smart device/entertainment system. You hereby allow our Software and its updates to be installed on your computer/smart device/entertainment system. Our Software will be made available to you in accordance with these Terms and an end-user license agreement for the Software. You may neither reverse-engineer, modify, reverse-compile or decompile, disassemble or copy the features and functions of our Software, nor may you charge anyone to use our Software. You also understand that we will introduce various new technologies from time-to-time, which may or may not perform consistently across every platform since its performance is codependent on the configuration of your computer, the internet speed, your ISP and other associated devices and software. Some of the updates/patches provided by us might be critical to the functioning of our Software and Services, and hence it might be mandatory for you to allow them to install on your system/device.

How to file a DMCA Notice of Alleged Infringement ("Notice"):
Identify the copyrighted work that you claim has been infringed, or - if multiple copyrighted works are covered by this Notice - you may provide a representative list of the copyrighted works that you claim have been infringed. Identify (i) the material that you claim is infringing (or to be the subject of infringing activity) and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Website where such material may be found, and (ii) the reference or link, to the material or activity that you claim to be infringing, that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate that reference or link, including at a minimum, if applicable, the URL of the link shown on the Site where such reference or link may be found. Provide your mailing address, telephone number, and, if available, email address. Include both of the following statements in the body of the Notice: "I hereby state that I have a good faith belief that the disputed use of the copyrighted material or reference or link to such material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)." "I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed." Provide your full legal name and your electronic or physical signature. Deliver this Notice, with all items completed, to our Designated Copyright Agent: If you receive a notification that your content has been removed due a copyright complaint and/or your Account terminated, it means that the content has been deleted from our Website at the request of the content's owner. If your Account receives too many copyright complaints, you may lose the ability to transmit new content, and your Account may be disabled completely. If you believe content was removed in error and/or your Account terminated, you have the option to file a counter-notice by following the steps below. When we receive a valid counter-notice, we will forward a copy to the person who filed the original complaint. If we do not receive notice within ten (10) business days that the submitter of the original complaint is seeking a court order to prevent further infringement of the content at issue, we will remove the complaint from your Account's record, and we may replace the content that was removed at our discretion. Note: There are legal and financial consequences for fraudulent and/or bad faith submissions. Before submitting a counter-notice, be sure that you are the actual rights holder of the removed content or that you have a good faith belief that the material was removed in error, and understand the repercussions of submitting a false claim.

DISCLAIMERS; LIMITATIONS OF LIABILITY; INDEMNIFICATION DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

(A) YOU AGREE THAT USE OF THE WEBSITE AND THE SERVICES IS AT YOUR SOLE RISK. NEITHER US NOR OUR AFFILIATES NOR ANY RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSOR/S WARRANT THAT THE USE OF THE WEBSITE AND/OR THE SERVICES SHALL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE AND/OR THE SERVICES OR AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS OR CONTENT OF ANY INFORMATION PROVIDED.

(B) ANY DOWNLOADABLE SOFTWARE, PRODUCTS OR OTHER MATERIALS, WITHOUT LIMITATION, IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AGAINST INFRINGEMENT, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS AND CONDITIONS.

(C) IN NO EVENT SHALL WE, OUR EMPLOYEES, SUBSIDIARIES, PARENTS, AGENTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, VENDORS, AND/OR OUR OR THEIR RESPECTIVE DIRECTORS, OFFICERS, AND MEMBERS, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF INFORMATION OR DATA, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE WEBSITE AND/OR THE SERVICES.

(D) WE DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION. BY UTILIZING THE WEBSITE AND/OR THE SERVICES YOU ACKNOWLEDGE AND AGREE TO OUR DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR OTHERWISE UTILIZE THE WEBSITE.

(E) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE AND/OR THE SERVICES OR ANY OTHER GRIEVANCE, SHALL BE YOUR DISCONTINUATION OF ACCESS TO OR UTILIZATION OF THE WEBSITE AND/OR THE SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.

You understand that VPN Connect SRL cannot be held liable for any loss, corruption, alteration or removal of any content transmitted via our Services or through our Virtual Private Network. By agreeing to use our Services, you explicitly waive any rights to seek damages or hold the Company liable for any such loss, alteration, corruption or removal. If and when required, we may temporarily/permanently revise or discontinue all or any part of our Services, which might impact the way you use our Services, with or without notice. You agree that you or any third-party will not hold us liable for any such revision, suspension or discontinuation. The above limitations shall survive these Terms and inure to the benefit of us and our affiliates and respective directors, officers, employees and agents.

Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD US HARMLESS, AS WELL AS OUR AFFILIATES AND VENDORS AND RESPECTIVE DIRECTORS, OFFICERS, USERS AND AGENTS, FROM AND AGAINST ALL CLAIMS, SUITS, AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING OUT OF OR RELATED TO (A) YOUR USE OF THE WEBSITE AND/OR SERVICES; (B) YOUR NONCOMPLIANCE WITH OR BREACH OF THIS AGREEMENT; (C) YOUR USE OF THIRD-PARTY SERVICES, PRODUCTS, LINKS, ADVERTISEMENT, AND/OR TOOLS; (D) YOUR VIOLATIONS OF ANY THIRD-PARTY RIGHTS, INCLUDING THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS; or (E) THE UNAUTHORIZED USE OF THE WEBSITE AND/OR SERVICES BY ANY OTHER PERSON USING YOUR INFORMATION.

Miscellaneous

Server Location; International Transfer

The data protection and other laws of other countries may not be as comprehensive as those in your country. Please be assured that we take reasonable steps to ensure that your privacy is protected. By using the Website and/or the Services you consent to your information being collected, used and transferred as set forth in the http://www.vpnconn.com

Authority
Each Party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such Party and enforceable in accordance with its Terms.

Waiver
Any waiver of a right under these Terms shall only be effective if agreed or declared in writing. A delay in exercising a right or the non-exercise of a right shall not be deemed a waiver and shall not prevent a Party from exercising that right in the future. The rights and remedies herein provided are cumulative and not exclusive of any rights and remedies provided by law.

Force Majeure
We shall not be bound to meet any obligation if prevented from doing so as a consequence of acts of god or force majeure, including but not limited to measures taken or imposed by any government or public authority or in case of any other event beyond our control including but not limited to natural disasters (such as storm, hurricane, fire, flood, earthquake), war, civil unrest, terrorist activities, states of emergency, government sanctions, embargos, nationalizations, strikes and breakdowns of public utilities (such as of electricity or telecommunication services). We shall use all reasonable efforts to notify you of the circumstances causing the delay and to resume performance as soon as possible, both without undue delay.

Assignment
We shall have the right to assign and/or transfer these Terms and our rights and obligations to any Third Party after notifying you as provided for herein. You agree and acknowledge that you shall not assign or transfer its rights or sub contract or delegate the performance of any of its obligations under these Terms without our prior written consent in our sole and exclusive discretion.

Rights of Third Parties
These Terms do not give any right to any Third Party except any provision in these Terms.

Relationship of the Parties
The Parties are independent contractors under these Terms, and nothing herein shall be construed to create a partnership, joint venture or agency relationship between them. Neither Party has authority to enter into Terms of any kind in the name of the other Party.

Severability
If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect.